Frequently Asked Questions

Everything you need to know about TodayMembership.com — for users, business owners, and everyone in between.

50 Questions 10 Categories 2 min read each
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General Information

Q1 – Q6
Q1 What is TodayMembership.com?

TodayMembership.com is an exclusive B2B digital portal that connects users with the best local membership offers for Hotels, Resorts, Gyms, Restaurants, Salons, Spas, and other activities.

Q2 Who can use this platform?

Anyone looking for great memberships, activities, and local services can browse our portal as a user. For business owners, it is a premium B2B platform to list and promote their services.

Q3 Do you guarantee the quality of the services listed?

No. We act strictly as a digital directory and promotional platform. We do not guarantee the quality, availability, or delivery of services provided by the businesses listed. We are not responsible for any issues from the customer or business side.

Q4 Are you a booking agency?

No, we are a direct B2B portal. We do not take bookings or act as a middleman. We connect users directly to businesses.

Q5 Which cities do you cover?

Our platform is designed to promote businesses across various cities and regions. Browse our categories to find listings in your area.

Q6 What happens if a business listed on your site closes down permanently?

If we are informed or if the business emails us, we will promptly remove their listing. However, users are always advised to call the businesses directly to confirm their operating status.

For Users & Customers

Q7 – Q12
Q7 Do I pay TodayMembership.com for my gym, spa, or hotel service?

No. You find the business on our portal, but you make the payment directly to the specific business for their actual services or memberships.

Q8 Can I buy a membership directly on your site?

No. Our portal simply shows you the offers and memberships available. All transactions for the actual services happen offline or directly with the respective business.

Q9 Do I need to create an account to browse listings?

No, our directory is completely open for users to browse, search categories, and find contact information freely.

Q10 Are the phone numbers and WhatsApp links direct to the businesses?

Yes! When you click on a WhatsApp link or phone number on a listing, you are communicating directly with that specific hotel, gym, or restaurant.

Q11 What if a business refuses to honor a membership seen on your site?

Because we are a third-party portal, we cannot guarantee the actions of individual businesses. You must resolve any disputes or complaints directly with the business concerned.

Q12 Are the prices listed on your website 100% accurate?

We try our best to keep things updated, but businesses may change their prices locally without notifying us. We do not guarantee pricing accuracy. Always confirm with the business directly.

For Businesses: Getting Listed

Q13 – Q18
Q13 How do I list my business on TodayMembership.com?

It's a simple process: Submit your business details, allow our team to review your application, and upon approval and payment, your business profile will go live!

Q14 Can I list my business for free?

No. There are absolutely no free listings on TodayMembership.com. All visibility, brand promotion, and listing services on our portal are strictly paid.

Q15 What categories of businesses can list on your portal?

We accept listings for Gyms, Spas, Hotels, Resorts, Restaurants, Salons, and local recreational Activities.

Q16 What benefits do I get by listing my business?

You gain targeted visibility, brand promotion, and a direct channel to acquire leads (via phone, WhatsApp, and email) with zero middlemen or commission fees.

Q17 Can I list multiple branches of my business?

Yes, but each branch or location must be purchased as a separate listing and membership plan.

Q18 Do I need technical skills to manage my listing?

Not at all. We handle all the heavy lifting and technical work. If you need anything changed, you simply contact our support team.

Marketing, Leads & Visibility

Q19 – Q21
Q19 Do you guarantee a specific number of leads or customers for my business?

No, we do not guarantee a fixed number of leads, calls, or conversions. We provide the portal and the visibility, but customer response depends on market demand and your specific offerings.

Q20 Can I share my TodayMembership listing on my social media?

Yes, you are highly encouraged to copy the URL of your customized profile and share it across your own social media channels.

Q21 Are customer reviews available on my listing page?

Currently, our platform functions as a visibility and promotion portal. Any direct customer feedback or dispute resolutions should be handled through your own business channels.

Pricing, Plans & Refunds

Q22 – Q27
Q22 What is your refund or cancellation policy?

If you make a payment and change your mind, you must request a cancellation within 24 to 72 hours of the purchase date for us to consider a refund at our discretion. After this window, no refunds will be issued.

  Refund window: 24–72 hours from purchase date only
Q23 What happens if I request a refund after the 72-hour window?

No refunds will be issued. After the 24–72 hour window has passed, we do not provide refunds under any circumstances. Please ensure you are committed before making a payment.

  No exceptions after the 72-hour period
Q24 Will my membership listing price stay the same forever?

No. Our pricing and membership plans are dynamic and will increase over time according to our marketing strategies.

Q25 If you increase platform pricing, will my current active plan be affected immediately?

Your current paid plan remains active and unchanged until its expiration date. Any new price changes will apply only when you renew.

Q26 Are there any hidden fees or commission charges on the leads I get?

No! We do not charge a commission. You simply pay your flat listing fee, and all leads you generate are 100% yours.

Q27 How do I pay for my business listing?

We accept standard online payment methods, which will be provided to you during the onboarding and checkout process.

Managing Your Business Profile

Q28 – Q33
Q28 Can I upgrade or change my listing plan later?

Yes! If you want to change your membership plan or update your pricing after a few months, simply contact us, and we will update your portal.

Q29 How do I update my business address, phone number, or menu?

Send us an email with the correct information, and our support team will update your active listing.

Q30 If I send you an updated menu or price list, how long does it take to show up?

Standard updates typically reflect within 24 to 48 hours after our support team receives and acknowledges your email.

Q31 My membership expired, but my listing is still showing. Why?

Sometimes expired memberships remain visible on the website due to caching. If your plan has expired and you want your listing completely removed, please contact us and we will manually delete it.

Q32 How do I renew an expired listing?

Just reach out to our team to select a new plan and make your payment. Your listing will be reactivated.

Q33 If I close my business temporarily for renovations, can I hide my listing?

Yes. Let us know via email or WhatsApp, and we can temporarily pause or hide your visibility until you reopen.

Content, Images & Brand Promotion

Q34 – Q39
Q34 Where do you get the images and descriptions for my business?

To aggressively promote your brand, we often generate content using AI and randomly select relevant, high-quality images from Google or other public sources.

Q35 Do you guarantee the accuracy of AI-generated content or sourced images?

No, we offer absolutely no guarantees regarding initial content or image accuracy. If you find any inaccuracies, contact us immediately and we will update your listing.

Q36 What if I don't like the AI content or images used for my brand?

You have full control. If you feel uncomfortable or think it misrepresents your brand, please email us immediately. We will fix it, update it, or remove it.

Q37 Can I provide my own professional photos and written content instead?

Absolutely. You can email us your official content and brand images, and we will update your listing to reflect exactly what you want.

Q38 Can you stop promoting my brand altogether if I am uncomfortable?

Yes. If you have any objections to how we are doing your brand promotion on the site, contact us, and we can block the promotional posts.

Q39 Can I use the AI content you generated for my business on my own personal website?

The design and specific layout formatting generated for our platform belong to TodayMembership.com's copyright. You should create your own unique content for your external websites.

Privacy & Data Security

Q40 – Q42
Q40 Will you sell my business's backend data to third parties?

No. The public details you provide for your listing are visible to help you get leads, but your private backend data (like payment details) is strictly protected and not sold to marketing agencies.

Q41 What if a competitor copies my listing details from your site?

While we vigorously protect our site's structural design and theme, we cannot physically stop third parties from looking at and copying your public business details.

Q42 Is the platform completely secure from hackers?

We take standard industry security measures, but as stated in our terms, we offer no absolute guarantees against malicious hacking or unforeseen data loss.

Support & Communication

Q47 – Q50
Q47 How do I contact the support team?

For any requests, fixes, profile updates, or concerns, please email us first. You can also reach us via WhatsApp or phone for urgent matters.

Q48 What if you don't reply to my email?

If we do not reply to your email within a reasonable timeframe, you are welcome to call us or send a WhatsApp message for a faster resolution.

Q49 Can I WhatsApp you directly without emailing first?

While email is our primary required step for proper documentation, for highly urgent issues regarding incorrect brand information, you can directly use WhatsApp.

Q50 Will your support team fix an issue immediately?

We will try our absolute best to resolve your issues as quickly as possible. However, we do not guarantee immediate resolution times and address requests in the order they are received.

Still Have Questions?

Can't find what you're looking for? Our team is happy to help. Reach out via email, WhatsApp, or phone.